ATOL
As soon as you make a payment for a flight or flight-inclusive holiday to a travel agent, you are entitled to receive an ATOL receipt containing the name and ATOL number of the ATOL holder you're booking is with. This will ensure that your payment is not at risk if the agent ceases to trade. If you do not receive an ATOL receipt, ask why. If you still do not get one, you can contact the CAA for advice.
For example on the Thomas Cook website says your payment is financially protected
by the Civil Aviation Authority (CAA), under ATOL number 1179.
Did you know?...
In September 2008 the XL Leisure Group has entered administration and all flights have been cancelled. Passengers whose holiday was booked as part of a package through an ATOL tour operator were protected. Travellers who booked directly with the carrier were not automatically protected. Affected individuals had to contact their travel insurance provider or credit card issuer to obtain a refund.
The ABTA brand stands for expertise, reliability and fairness. These qualities are core to us. They ensure that holidaymakers remain confident in the holiday products that they buy from our Members.
In September 2008 the XL Leisure Group has entered administration and all flights have been cancelled. Passengers whose holiday was booked as part of a package through an ATOL tour operator were protected. Travellers who booked directly with the carrier were not automatically protected. Affected individuals had to contact their travel insurance provider or credit card issuer to obtain a refund.
The ABTA brand stands for expertise, reliability and fairness. These qualities are core to us. They ensure that holidaymakers remain confident in the holiday products that they buy from our Members.
The Association of Independent Tour Operators ( AITO) offers an unrivalled collection of financially protected quality holidays from award-winning specialist independent tour operators.